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Frequently Asked Questions

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For all bookings

A DEPOSIT IS REQUIRED FOR ALL BOOKINGS. Deposits can be made in person with cash or via e-transfer (sarahnelson731@gmail.com). 

i have a 48 hour rescheduling policy.  This means 48 hour notice is required to cancel or reschedule your appointment or you risk losing your deposit. 

How do I prep before event hair and makeup service?

Makeup Steps: ​

Please come with a freshly cleansed face (cleanser. toner, serums and moisturizer are OK) to ensure a we have a great base for application. 

Hair Prep:

Wash hair 24 hours before (double shampoo and conditioner). Skip the heavy products such as oils, creams and __. A light leave in conditioner is okay. If you know your hair doesnt hold curls well, apply a medium hold mousse. 

Please do not come with wet or damp hair. This adds an unexpected 30-40 mins to our carefully crafted timeline.

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